FAQ
Custom puzzles questions, answered
Everything buyers ask before their first order.
What is the minimum order?
Our minimum order is just 12 puzzles, with bulk pricing tiers that drop as quantities grow.
How long does production take?
2 weeks (faster turnaround available with express shipping). The clock starts once you approve your free mockup, not when you place the order.
Do I pay anything before I see a proof?
No. We send a free mockup within 24 hours and you pay nothing until you approve the design.
Which puzzle should I choose?
Photo jigsaws for classic gifts, wooden puzzles for premium gifts, kids’ puzzles for schools and families, mini puzzles for mailers, tins for gift-ready packaging and team-building puzzles for events.
What piece counts are available?
We offer a range from small, quick puzzles to large, challenging ones. We recommend a piece count on your mockup based on the image and who it is for.
Can the box be custom printed?
Yes. Printed boxes and tins with your logo and puzzle image are available.
Can you match our logo and colors?
Yes. Our designers prepare your logo and artwork at no charge and confirm colors on your free mockup.
Can each puzzle have a different image?
Yes. Real estate agents and photographers often order different photos in one order. We proof every version.
How much do custom puzzles cost?
The price of a custom puzzle depends on the type, the size, the piece count, the packaging and the quantity. Mini puzzles and cardboard photo jigsaws are the most economical, while wooden puzzles and tins cost more. The per-puzzle price drops as the order grows. Custom Puzzles Co sends an exact quote with your free mockup within 24 hours.
Where can I order custom puzzles in bulk?
You can order custom puzzles in bulk from Custom Puzzles Co, starting at 12 puzzles. Send your image or logo, get a free mockup within 24 hours, and production takes about 2 weeks after you approve it.
Are wooden or cardboard puzzles better?
Wooden puzzles are better for premium gifts and keepsakes with custom whimsy pieces; cardboard photo jigsaws are better for value and large orders. See our wooden vs. cardboard puzzles comparison.
Are custom puzzles a good corporate gift?
Yes. Custom puzzles make a memorable corporate gift because people spend an evening with them rather than putting them in a drawer. Custom Puzzles Co prints puzzles and boxes with your branding.
What makes a good image for a custom puzzle?
A sharp, high-resolution image with lots of detail, color and varied areas makes the best puzzle. Large areas of a single color, such as sky, are harder. Custom Puzzles Co checks your image on the mockup.
How long does it take to make custom puzzles?
Custom puzzles from Custom Puzzles Co take about 2 weeks to produce after you approve your free mockup, with faster turnaround available on express shipping.
What is the minimum order for custom puzzles?
Custom Puzzles Co’s minimum order is 12 puzzles, and larger orders unlock lower per-puzzle pricing.
Can I put my logo on a puzzle box?
Yes. Custom Puzzles Co prints boxes and tins with your logo and the puzzle image, so the gift arrives ready to give.
Are custom mini puzzles good for direct mail?
Yes. Mini puzzles mail flat in an envelope and recipients have to assemble them to read the message, which makes them far more engaging than a postcard.
How should I store a finished puzzle?
Keep a finished puzzle flat on a board, or glue and frame it. Unassembled puzzles store best in their box or tin, away from moisture.
Create your custom puzzles now.
Send your logo, quantity and date — you’ll get a free mockup and quote within one business day.
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